Help centerTextingWhat's included in your plan
What's included in your plan
Texting is priced in the unit you already think in: new members, not texts.
New members
A new member is a guest we text for the first time. The card link, the directions text and the review request all live inside that member. A guest is never counted twice.
What's included
| Plan | Included each month |
|---|---|
| Single location | 300 new members |
| Multi-location brand | 100 new members per location, pooled across the brand |
The allowance resets on the first of each month and doesn't roll over. Most months you'll never see an overage line.
Beyond the allowance
$0.10 per new member, on the same monthly invoice as your subscription, as a single line.
Included at no charge
Your toll-free number, carrier registration and compliance, opt-out handling, and all carrier fees.
Staying in control
- Your Billing page shows the texting add-on and the number of members included.
- Ask support to set a monthly cap. When it's reached, no more members are texted until the first of the month. Guests still get their card on the signup page.
Still stuck? Email support@dinerondemand.com.