Help centerScanner and cashier PINs
Set up the counter, start a shift, scan cards and log tickets.
How the scanner works
The scanner is a web page, not an app. It runs on any phone or tablet with a camera at dinerondemand.app/scanner . Staff sign in with a six-character cashier PIN, scan the guest's card, enter the ticket amount, and tap o
Creating cashier PINs
A cashier PIN is a six-character code that signs a counter into the scanner. Create one per counter or device, not per person, so a lost PIN is a one-line fix.
Starting a shift
Open dinerondemand.app/scanner on the counter device. From the dashboard, Open Scanner in the left-hand menu does the same in a new tab.
Scanning a card and logging a ticket
With a shift started, the scanner shows the camera. Everything happens on two screens.
Why the ticket amount matters
Every card can ask the cashier for the bill at each scan. It's on by default, and we recommend leaving it on for every card.