Why the ticket amount matters

Every card can ask the cashier for the bill at each scan. It's on by default, and we recommend leaving it on for every card.

What depends on it

On your dashboard	Without ticket amounts
Revenue	Shows only the tickets that were entered, so it understates the truth
Average order value	Can't be calculated
Customer lifetime value	Falls back to visit counts, which is far less useful
Cost per new member	Still shows the cost, but can't tell you whether a member pays it back, because lifetime value needs tickets
Campaign performance	Shows visits per card but not revenue per card
Reports	Revenue and average order columns are blank for that location

Enter the total before tax and tip, the same way every time.
On a multi-location brand, the footer of the Overview shows whether ticket capture is healthy. A location that stops entering amounts shows up there.
If a card really shouldn't ask, for example a staff-only card, turn off Ask for the ticket amount at the scanner in that card's settings.